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IMPORTANT – PLEASE READ CAREFULLY

Flight Bookings

When booking an airport collection:

  • Enter your flight’s scheduled landing time rather than estimating what time you expect to be ready for collection.

  • We monitor all flights in real time. If your flight arrives early or is delayed, your chauffeur will adjust the collection time accordingly.

  • Your booking includes 60 minutes of complimentary waiting time from your flight’s scheduled landing time. This allows time to:

    • Clear immigration

    • Collect your luggage

    • Make your way through the airport

Full Collection Address

  • Please enter your full collection address, including:

    • House name

    • Door or house number, where applicable

    • Any other information needed to identify the property

  • If you have missed any address details, please add them in the Your Reference box.

  • Please note that an incorrect or incomplete address may affect the quoted price.

What3Words

If your property:

  • Has a house name

  • Is difficult to locate

  • Is in a remote location

Please enter your What3Words address in the Your Reference box.

This will help your chauffeur locate the correct collection point quickly and accurately.

Check Your Junk or Spam Folder

  • If you have not received our emails, please check your Junk/Spam folder.

  • To ensure you receive all future booking confirmations and updates:

    • Mark our emails as Not Junk, or

    • Add our email address to your Safe Senders list.

Additional Information

  • Any additional instructions or information relating to your booking can be entered in the Your Reference box.

Please Check Your Booking Details

Before clicking Book Now, please carefully check that all of the following information is correct:

  • Dates and times

  • Flight details

  • Collection address

  • Destination address

  • Passenger details

  • Contact information

We cannot accept responsibility for delays, additional charges, or other issues resulting from incorrect or incomplete information supplied at the time of booking.

Booking Confirmation

By clicking Book Now, you confirm that:

  • All booking details you have entered are correct.

  • You have read and agree to the Executive Cars / Stevenage Travel Terms & Conditions.

  • You agree to pay all applicable charges relating to your booking.

Terms and Conditions

Your Details
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