Terms & Conditions

We are unable to collect outside the terminal unless for Airports such as Stansted, Luton and London City. 

Your free 45 minutes waiting time will start when your flight has been registered as landed using data provided by the airport from their Arrival Information Page on their website. After this 45 minute duration, a fee for extra waiting time will be charged at £40.00 per hour on a pro rata basis. 

These additional costs will include Airport Car Park Charges and Driver / Chauffeur Waiting time. 

Airport Collections

Please switch on your mobile device once safe to do so to receive automatic updates via text or email from your Driver / Chauffeur 

In the link you will receive Chauffeur Photograph - Chauffeur Location - Vehicle Photograph - Chauffeur Telephone number.

If you are unable to locate your Chauffeur or Driver please call them on the telephone number provided. 

If you are delayed at customs or at the luggage carousel please inform your driver as soon as possible to minimise costs and waiting time.

Wedding Bookings

Wedding Hires are priced differently to standard transfers, 
A lot of planning and additional work goes into a wedding hire, This is then reflected in the price.
Wedding packages start from £80.00 per hour 

Rail Stations - Seaports & Event Collections 

If any delays occur after your booked pick-up time please inform your Driver or Chauffeur of these changes as soon as possible in order to minimise any additional waiting time being charged.

After your booked pick-up time slot we allow a 10 minute waiting time free of charge. However, after this duration a designated waiting time will be charged at £40.00 per hour pro rata. 

Any additonal collections or drop offs en-route that hasn't been quoted will be charged at £10.00 extra per location. 

Cancelation Policy

All Bookings require a 25% Deposit to be paid by card or bank transfer at the time of booking. 

Any Bookings cancelled within 24 hours will be eligible for a full refund, Any Bookings cancelled after this time will be non refundable. 

Many Thanks